FIRST FEDERAL BANK REVIEWS
Becky Fort Lauderdale, Fl January 28, 2018
Roger OBrian responded very quickly to my request for information on refinance rates. Once I decided to go with CBC the process went quickly and smoothly. Roger guided me through each step answering all of my questions promptly and ensured we closed in a short period of time. Fantastic service.” He was also the only person who would reply to my emails, text messages and even a phone call on nights and weekends. He told me if I was ever concerned or worried about something, to reach-out even if it was after hours or on weekends. To have someone like that who doesnt want you to worry was the best service I’ve ever had.
Hamit Ducula, GA August 8, 2018
Roger went above and beyond for me and made this home buying experience happen for me after my divorce. He was instrumental in helping me rebuild my life with my children and helped make us proud homeowner again. The world needs people like Roger OBrian and First Federal Bank makes the world a better place. Roger took his time to understand circumstances, had the heart to reach out and help, professionalism end expertise to complete his work. I’m great full to him for what he did for my family.
Kelly Tampa, Florida November 18, 2017
Scott is very knowledgeable with loan products. He is dedicated to all parties involved in each transaction and available at a moment’s notice. His patience in explaining various scenarios cannot be surpassed. Scott goes above and beyond on each transaction to ensure each client receives premium service and the best possible package to meet their needs. I recommend Scott without hesitation. Top qualities: Great results, Personable, Expert.
Susan Mount Horeb, Wisconsin January 24, 2018
Words can not express what a positive experience we had with Mr. O’Brian–but I will try. He was so patient with us and answered our emails, text messages and phone calls quickly and was always honest and upfront though out the whole process–even when it was not the news we had hoped for. But even when the news was bad he gave us good advice on what we could do to help the situations. He knew what our goal was and helped us get there, and now he will help us to make things better–he has not abandoned us now that the loan process is complete. We would recommend him to all. Our experience was very positive and the stress level was not so bad.
Dean Fort Lauderdale, Florida January 20, 2018
Brad went through the whole process from start to finish with us explaining all the details on rates, the application process, and follow through to closing. There were no surprises when we dealt with him and was very competent and would recommend him to anyone.
Jeff Brackett Nashville, Tennessee November 16, 2017
I want to say it is nice to see that you are checking on my loan and the advice that you are still providing me. This is the first time that I have ever had anyone who serviced a loan that has actually checked back in with me. It was easy to work with you and nice to see that you do not forget your customers. There is really no reason for you to do it as the loan was taken care, however, you show a concern by reaching out and advising people. I think that is awesome and believe me if I ever need another loan or know of someone that might be looking to refinance, I will surely tell them about you and how you go above and beyond!
Rachael and Tony Boyton Beach, Florida November 28, 2017
Roger OBrian and First Federal Bank were referred to us by a friend. We would recommend Roger to anyone looking for a loan because he made the process super easy and stress free!
Henrieta Washington, DC January 17, 2018
Katherine is very responsive and provides great customer service. It was a pleasure working with her.
Anthony Suffolk, VA April 1, 2018
I worked directly with Roger on refinancing my VA Loan and I have to say it was the smoothest process I have ever had with any bank or financial institution. Roger went out of his way to ensure that every detail was taken care of correctly and the first time around. Roger was very professional and I would highly recommend him for future business. I was extremely impressed with everything that First Federal Bank had to offer. I look forward to doing business with them in the future.
Stephanie Carrollton, Georgia October 2, 2017
Jonathan helped us refinance our home and payoff a ton of bills, truly changing our lives. I can’t thank him enough for the education, honesty and efficiency with which he provided. Hands down best experience. If you need a loan, he is your guy!
Kenny and Darlene Alexandria, Virgina March 22, 2017
My wife and I would like to thank Jamie for her help with refinancing our home. Despite our recent bankruptcy and credit problems, they were able to come through for us. The loan was processed quickly – only a couple weeks. Her team was very professional and friendly. I feel like we not only refinanced our home but also made new friends in the process. CBC is lucky to have such dedicated employees.
John and Liz Cumming, GA April 2, 2018
Cathy Thank you for your patience and guidance working with me on the cash out refinance of our home. The money enabled us to pay off credit card debt and get us in a much better place financially, saving us over $600 monthly . Your the best !!!
John and Liz S
Stacey Boca Raton, Florida April 16, 2016
I contacted Jason Grano at CBC as a last resort. That said, it turned out to be the best decision I made when it came to my refinance. I tried to refi with my bank at first, only to find out after 2 months that they could not deliver the deal originally proposed. I came across CBC through Zillow while doing some research after I turned down my banks counter offer.(They made me feel as if no one would offer me a better deal) With no expectations I contacted Jason. I explained to him my previous experience and we then went into what I was looking for and what he could offer. Working with Jason for my Refi was a great experience. There were some bumps along the way but given my unique situation never did Jason make me feel as if he could not deliver what he promised.(Actually at the end, it turned out that I got a better deal than originally proposed) Jason and his team were exceptionally professional and worked really hard to close this deal and ultimately making my family and I very happy. I must say that this is my first review on anything. I am highly satisfied with the work Jason and his crew did and had to write a review expressing my gratitude.
Steve Norcross, GA March 16, 2018
Roger OBrian was great to work with, very responsive and made us feel very comfortable purchasing our first home! We would definitely work with Roger again and have already recommended him to friends who are also looking to buy.
Alison Alexandria, Virgina January 17, 2018
Katherine was great to work with. Very responsive and supportive through the whole process.Went above and beyond when asked to run different scenarios. Very patient during a long process of finding the right home!
Brandon East Wenatchee, Washington November 24, 2017
I refinanced my home with a VA loan so I could consolidate my bills and get some cash for home improvements. I worked with Roger O’Brien from First Federal Bank and everything went flawless. I never knew a refinance could be so easy. Roger gave me options, allowed me to help him build the loan I was looking for, along with giving me professional advise along the way. I got better than what I was hoping for. I couldn’t be happier with the outcome. I’m still amazed at how easy the entire process was. Thank you for all your help!
Rick Swope Orlando, Florida July 18, 2017
As a self–employed business owner, the refinance process is always difficult. Stu Sharpe was direct, helpful, and thorough during the entire process. Quite frankly, the approval process was the smoothest I’ve ever experienced.
Ivan Maldonado Atlanta, Georgia December 15, 2017
Jill Willy was outstanding throughout the process of refinancing my two home loans. She was very kind, patient, responsive, and most of all very personable, as in funny and witty when it was appropriate, as well as supremely professional and, above all, EFFECTIVE. I was able to accomplish exactly what I hoped I could do.
Amy Monroe, GA March 23, 2017
I can’t say enough about our experience with Tim. He made this process so easy! He always returned calls, emails and text. We never had to guess where we were in the process he always made sure we knew what was the next step. By far the best lending experience we have had!
John Atlanta, Georgia March 16, 2015
The refinancing process has been quite easy with you and CBC. Thanks for making it that way. Shannon and I were a bit hesitant to “jump ship” after having started the process elsewhere; but we trusted Todd, and in short time, we learned to amply trust you. You simplified things on our end, clarified questions and procedures in ways we could understand, found ways to adequately meet our goals, and responded promptly to every email, text, or call. At every turn, we felt you had our best interest in mind. Thank you! Shannon and I feel our decision became much more than an opportunity to “save some money” this time around, but a long term relationship, both financial and personal, that will pay dividends far into the future. I couldn’t give a higher recommendation to someone needing mortgage financing than to begin a relationship with you and First Federal Bank.