About First Federal Bank

First Federal’s goal is to be the lending choice for consumers and the employer of choice in the communities we serve and live in. By focusing on the customer and our employees, we have enjoyed tremendous success and growth. Our mantra is: ONE TEAM; ONE GOAL. That statement is the foundation for our growth. As a team, we continuously strive to exceed customer expectations and provide the highest level of customer service, communication, and accountability to our borrowers. The manner in which we deliver our products is as important to us as the products themselves.

Our staff consists of experienced, passionate, mortgage banking professionals who are committed to providing extraordinary customer service delivered with a personal touch on every loan.

First Federal Bank, has consistently been rated in the top 1% of lenders in the Lending Tree network for customer service. We are very proud of our 3,000+ 5 star customer reviews as well as being named the “best small bank in Florida” by Newsweek.

Since we opened our doors in 1962, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving community-based mutual bank.