FIRST FEDERAL BANK REVIEWS
Roy Atlanta, GA January 8, 2018
Tim Borsa was great throughout the entire process of our new home purchase. His knowledgeable about mortgage loans made it easy for us to understand the process. Tim was available any time of the day to answer questions even while he was on vacation…….Lol. We were very satisfied with the service we received from Tim and First Federal Bank and we will refer family and friends.
Kristina Lake Mary, Florida August 14, 2017
Jonathan was wonderful to work with. He was extremely responsive, very knowledgeable, and very pleasant. He took care to answer any questions we had in a thorough and timely manner. We went to him originally for pre-approval on a mortgage when we had our house on the market, and then we decided to take it off the market and not sell and do a cash out re-fi instead to do some improvements to the house. In both instances, he took quick, prompt care of us. Could not beat the customer service we received. We highly recommend him and would definitely go to him again.
Bob and Nina Atlanta, Georgia November 12, 2017
Words can’t express how thankful we are for you! I know it has been a “wild” month, however, you believed in us! We feel like we found the perfect home and the perfect “loan”. I truly believe it would not have happened without your perseverance.
Pamela Adams Boca Raton, Florida June 4, 2015
Thank you all for your professionalism and drive to help people achieve the “still alive” American dream! With many of the loans not going through in today’s economy and many new financial restrictions your team is making a tremendous difference toward helping the consumer seeing them as people!
Ashley Maidens, VA May 15, 2017
Tim was wonderful to work with. He was always available if we had questions and he made sure that we were informed every step of the way. He took care of everything quickly and efficiently. This was by far the easiest closing we have ever had! We highly recommend Tim to anyone.
Maria Orlando, FL May 1, 2018
Roger OBrian was able to meet and exceed all of my goals and expectations for my refinancing. He was always easy to get in contact with, even on nights, weekends and always responded quickly when I had questions. I’d highly recommend Roger to anyone looking to refinance and needs someone extremely knowledgeable and easy to talk to.
Peter Trion Roswell, Georgia January 2, 2018
Thank you for your tenacity, help, and support in closing my mortgage. I know it was not easy. I am confident you are the reason we persevered.
Rossana Kearny, NJ October 3, 2017
Tim is a wonderful person to work with. Very friendly! This was our first time buying a home and Tim’s work throughout the process was amazing. I was so nervous many times but Tim said “Don’t sweat it, you’ll closing will happen on the day of”. Family and friends were amazed on how fast our closing was. Tim you are very knowledgeable and helpful. Great working with you!
Jeff Brackett Nashville, Tennessee November 16, 2017
I want to say it is nice to see that you are checking on my loan and the advice that you are still providing me. This is the first time that I have ever had anyone who serviced a loan that has actually checked back in with me. It was easy to work with you and nice to see that you do not forget your customers. There is really no reason for you to do it as the loan was taken care, however, you show a concern by reaching out and advising people. I think that is awesome and believe me if I ever need another loan or know of someone that might be looking to refinance, I will surely tell them about you and how you go above and beyond!
Krystal Buford, GA August 8, 2018
I have been working with Roger since I got my real estate license and he is by far the best lender I have ever worked with. Roger is the lender you want when you need results! He is extremely knowledgeable in his field and very trustworthy. Roger is determined, caring, responsive and will go the extra mile to get the job done and please his clients. I have truly enjoyed working with Roger, he makes the home buying process smooth and as simple as possible. I would highly recommend Roger to everyone, he is the BEST
Glenn Clearwater, Florida February 4, 2016
Scott, thank you for helping Rose and myself with the finance of our home. Thanks especially for helping my daughter Jennifer with her first home. You are the best.
Christopher Saint Charles, Illinois October 10, 2017
Jonathan was amazing through this process. After the Lending Tree process, i was bombarded by banks using customer service centers to call me every 5 min. Jonathan literally sent me an email outlining the process which i responded via email back. No pressure. Just email for the first few days. Once things got rolling he walked me through every step including my appraisal. True professional. Gave me his personal cell to in case of off hour questions. I highly recommend this guy and will pass his name on to my friends and family.
A. Johnson Nashville, Tennessee January 4, 2018
We have had the best service from Margaret Reese, she has been terrific. She helped us overcome a few issues and always followed through to help us close.
Faith Roswell, Georgia January 16, 2018
I really can’t praise Katherine enough! I gave her the extremely difficult (I thought impossible!) task of getting me a loan even though I had terrible credit. She first set me up with a credit repair agency that worked with me on rebuilding my credit. Once I met the bare minimum for a VA loan, we still had to jump through quite a few hoops to get the loan approved and she was with me every step of the way. Katherine definitely went above and beyond in getting me into my dream home
Valerie Ludowici, Georgia January 16, 2018
Jonathan was extremely helpful and very professional. He walked my husband and I through the entire process and answered any questions we may have had (day or night) when refinancing our home. We will definitely recommend him to our friends and family. He’s just awesome!!
Katie Young Harris, Georgia May 10, 2016
You have no idea how much I appreciate everything you did for me and all the hard work you put into getting my loan approved. I really didn’t think I was even going to get approved but it happened and I’m so happy! I hope that I can call you to help me on my next home in the next few years. Thanks SO much!
Kathy Walsh Tampa, Florida February 8, 2017
Mr. Sharpe was always courteous and very knowledgeable about the entire loan process. He was able to answer any question I had. He made the process very non-stressful.
A & J Vanness Roswell, Georgia February 4, 2012
We recently worked with Jason Grano at First Federal Bank in refinancing our home and had a great experience. Jason is knowledgeable, efficient and went above and beyond to provide top notch service. In the end, we closed at a better rate and price than we even expected. I honestly can’t remember getting better service from anyone, anywhere! An added bonus – Jason has a fantastic personality that makes him an absolute joy to work with! We give Jason and CBC our highest recommendation.
Anthony Suffolk, VA April 1, 2018
I worked directly with Roger on refinancing my VA Loan and I have to say it was the smoothest process I have ever had with any bank or financial institution. Roger went out of his way to ensure that every detail was taken care of correctly and the first time around. Roger was very professional and I would highly recommend him for future business. I was extremely impressed with everything that First Federal Bank had to offer. I look forward to doing business with them in the future.
Kenny and Darlene Alexandria, Virgina March 22, 2017
My wife and I would like to thank Jamie for her help with refinancing our home. Despite our recent bankruptcy and credit problems, they were able to come through for us. The loan was processed quickly – only a couple weeks. Her team was very professional and friendly. I feel like we not only refinanced our home but also made new friends in the process. CBC is lucky to have such dedicated employees.