FIRST FEDERAL BANK REVIEWS
Wayne Elledge Woodstock, Georgia January 16, 2018
I would like to thank Rich Moore and his team for their hard work and dedication to not only finding me a loan but getting me the best deal possible. Three big banks turned me down and when I was ready to throw in the towel, I found Rich…..My family and I just want to thank you guys so much for everything you have done for us.
Laura Evanston, IL July 3, 2017
Tim Borsa helped me with a refinance that will save me a great deal of money. He was knowledgeable, insightful, and always highly professional. I enjoyed working with Tim and would definitely work with him again.
Shawna Alpharetta, GA February 24, 2018
I can highly recommend Roger from CBC when looking for a mortgage. Roger is a professional and very efficient. He made the entire process very easy. I appreciate everything he did. Roger was able to show different mortgage options to me so I could get a very desirable rate and conditions. Roger contacted me everyday about the status of the loan requests and kept me well informed through the entire process. There we no surprises at closing, which they handled very well. I got a great deal and excellent rates using CBC for my mortgage.”
Valerie Ludowici, Georgia January 16, 2018
Jonathan was extremely helpful and very professional. He walked my husband and I through the entire process and answered any questions we may have had (day or night) when refinancing our home. We will definitely recommend him to our friends and family. He’s just awesome!!
Kelly Tampa, Florida November 18, 2017
Scott is very knowledgeable with loan products. He is dedicated to all parties involved in each transaction and available at a moment’s notice. His patience in explaining various scenarios cannot be surpassed. Scott goes above and beyond on each transaction to ensure each client receives premium service and the best possible package to meet their needs. I recommend Scott without hesitation. Top qualities: Great results, Personable, Expert.
Nicole Cumming, Georgia November 9, 2017
CBC has been a fantastic lender to work with, particularly Roger OBrian. As a Realtor, it is critical to have great communication with a lender and to know they will do everything to meet contract timelines. CBC and Roger keep the lines of communication open, are transparent, and have helped my clients work through some challenging situations. They go the extra mile and it is truly appreciated
Khoua Newton, NC October 11, 2017
My experience with Timothy has been wonderful, with his knowledge and hard work, I would recommend him to anyone. Tim is truly dedicated to his job, he picks up my phone calls even after work hours and sends me emails when needed. He goes out of his way to make sure I am getting the best deals around. When I have issues that needs to be addressed, he is on top of his game. Tim made sure I was happy and taken care of the whole loan process, not once did I feel like a number. I wanted to close early, Tim made it possible with a speed of light. He even checks up to make sure the finale papers and loan process was done. Looking for someone with quality and knowledge, look no more, Tim is the one.
Frank and Gloria Orlando, Florida April 4, 2016
Thank you so much for helping us with a VA Loan. We didn’t even think of doing one and you are the only Bank that recommended one. It turned out so much better than we imagined and we will definitely refer you to all our friends and family.
Ryan Atlanta, Georgia January 8, 2018
Katherine was fantastic from day 1 of the process to closing. She was very transparent and was easy to reach any time we had a question (and we had a lot.) She held our hand through the entire process. We were first time home buyers and Katherine made the process very smooth and easy for us. Highly recommend, we would not use anyone else.
Krystal Buford, GA August 8, 2018
I have been working with Roger since I got my real estate license and he is by far the best lender I have ever worked with. Roger is the lender you want when you need results! He is extremely knowledgeable in his field and very trustworthy. Roger is determined, caring, responsive and will go the extra mile to get the job done and please his clients. I have truly enjoyed working with Roger, he makes the home buying process smooth and as simple as possible. I would highly recommend Roger to everyone, he is the BEST
John Atlanta, Georgia March 16, 2015
The refinancing process has been quite easy with you and CBC. Thanks for making it that way. Shannon and I were a bit hesitant to “jump ship” after having started the process elsewhere; but we trusted Todd, and in short time, we learned to amply trust you. You simplified things on our end, clarified questions and procedures in ways we could understand, found ways to adequately meet our goals, and responded promptly to every email, text, or call. At every turn, we felt you had our best interest in mind. Thank you! Shannon and I feel our decision became much more than an opportunity to “save some money” this time around, but a long term relationship, both financial and personal, that will pay dividends far into the future. I couldn’t give a higher recommendation to someone needing mortgage financing than to begin a relationship with you and First Federal Bank.
Anthony Suffolk, VA April 1, 2018
I worked directly with Roger on refinancing my VA Loan and I have to say it was the smoothest process I have ever had with any bank or financial institution. Roger went out of his way to ensure that every detail was taken care of correctly and the first time around. Roger was very professional and I would highly recommend him for future business. I was extremely impressed with everything that First Federal Bank had to offer. I look forward to doing business with them in the future.
Joy Gerst Alexandria, Virgina June 6, 2017
Thank you so much for the help with my refinance. You were very knowledgeable about the programs that would best suit my situation and you made it quite easy. You were very attentive and always answered my calls.
Nick Alexandria, Virgina November 21, 2017
Roger has made the refinancing experience easy and straight-forward. He has been proactive in communication throughout the process, explaining each step in layman’s terms. We expected this to be a stressful ordeal, but thanks to Roger’s professionalism and transparency, we could not be more pleased. I enthusiastically recommend working with him for your mortgage needs
Cynthia D. Ebertz Orlando, Florida August 6, 2017
I felt compelled to write to you regarding the OUTSTANDING service we have received from your employee, Scott Wisuri. I contacted Scott after speaking with several other recommendations from lending tree, and from the very start, Scott was well-informed, explain things in a clear manner, EXTREMELY responsive anytime of the day or night, all day, weekends – – I do not think he ever takes a day off!! I have never experienced such great service and kindness and professionalism to boot! He is a true gem!Not only was he able to help my husband and I with pre qualification for an eventual home purchase, but when I explained a complicated situation to him regarding a cosign on a home loan for a family member, he actually offered to help! From everything I know and was told we were “STUCK” in a situation with no alternative and no way out. However, Scott was able to find a solution and make everyone involved extremely happy. He took what was impossible situation and turned it around… And this will have a huge positive effect on our lives going forward, and I cannot convey to you how happy we are!You have a true superstar here and I hope you can give him a big fat raise and/or bonus! He certainly deserves it, as it is for a few between where I find this kind of service and expertise anymore – – anywhere.Thank you for having Scott on your team and we are certainly lifelong clients of his, and will highly recommend to everyone we know.
Ni Columbia Atlanta, Georgia May 10, 2017
I had a wonderful experience refinancing. My contacts were Margaret Reese and Tadd Howard and both represented themselves as excellent team. They responded very quickly and were courteous and worked with me to meet my needs.
Christopher Saint Charles, Illinois October 10, 2017
Jonathan was amazing through this process. After the Lending Tree process, i was bombarded by banks using customer service centers to call me every 5 min. Jonathan literally sent me an email outlining the process which i responded via email back. No pressure. Just email for the first few days. Once things got rolling he walked me through every step including my appraisal. True professional. Gave me his personal cell to in case of off hour questions. I highly recommend this guy and will pass his name on to my friends and family.
Yulanda Garner Cumming, Georgia January 1, 2017
Rich, you never gave up on me and your words of encouragement were always my motivation. The stories of other successes gave me the strength to move forward. I wasn’t buying a million dollar house on top of the hill, but the level of service and integrity you provided made me feel as if I was. Through this whole experience, I never felt alone, every phone call, email and question was answered. My experience with you is a true testament of determination and faith.
Michelle Saulsbury, TN March 1, 2018
I can not say enough good things about my experience with Roger OBrian from First Federal Bank. Immediate response from start to finish. Always professional and personable. I would gladly recommend Roger because he actually cares about his clients.
Sam Roswell, GA February 4, 2018
“I personally closed my loan with First Federal Bank and Roger OBrian was my loan officer. My first contact with Roger OBrian was great and he was very knowledgeable. I closed on my refi in just under 4 weeks. I think that type of turn around on a refinance is pretty amazing. Roger made the whole process very smooth and professionally done with a very reasonable list of documentation requests.. I highly recommend! because I have never had a home loan processed that was stress free like it was working with Roger OBrian from First Federal Bank”